Adobe Discontinuing Creative Cloud Synced Files – Feb 2025

On January 23, 2025 Adobe sent the following alert to Administrators.  Please note that this change is specific to Creative Cloud Synced Files for business customers under the Teams and Enterprise model.   There are other Adobe storage solutions that are not impacted.   See below.

Dear Creative Cloud Administrator,

We are reminding you of an upcoming change to Creative Cloud: Adobe is modernizing the Creative Cloud storage experience and will begin discontinuing Creative Cloud Synced Files for business customers under Creative Cloud for Teams and Creative Cloud for Enterprise plans.

Creative Cloud Synced Files is general-purpose cloud storage and sync that consists of a local folder on users’ device(s), a background process that creates synchronized copies of those files in Creative Cloud storage, and file/folder sharing. This service is separate from Adobe Cloud Documents, Cloud Libraries, Lightroom cloud storage, and Frame.io cloud storage – none of which are impacted by this change.

Beginning this past February sharing files or folders from Creative Cloud Synced files with new users outside of your organization has been discontinued. Sharing has and will continue to work within your organization until February 3, 2025.

Beginning February 3, 2025:

We will begin discontinuing the Creative Cloud content synchronization process as well as synced file and folder sharing, and permanently remove the cloud-based copies of files for users.

Assets in the local Creative Cloud Files folder on user devices will no longer be synchronized with Creative Cloud storage. User files will remain intact in their local Creative Cloud Files folder.

Folders and assets previously shared from Creative Cloud Synced files will no longer be accessible to others including inside your organization as well as externally.

Recommended actions:

It is recommended that you inform the users in your organization about this upcoming change. In addition, make sure that your organization’s assets are safely backed up either locally (different location than your Creative Cloud Files folder) or through a third-party cloud storage provider. Adobe will not be sending out notifications regarding this change directly to your organization’s users.

You can read more about this change here.

Adobe’s Customer Support organization is available to answer any questions.